Remote Medical Customer Service Representative | $16 p/h | Fort Worth, TX Only

IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Your Next Career Move Starts Here! Are you passionate about helping people, detail-oriented, and looking for the flexibility of working from home? Our Fortune 500 pharmaceutical client is expanding their remote call center team and this could be the perfect opportunity for you! This role offers the convenience of working from home while still being part of a supportive and professional team. Experience the benefits of remote work: no commute, more time at home, and company-provided equipment to set you up for success. Position Details • Role: Remote Medical Call Center Representative • Pay: $16/hr. + Weekly Pay + Benefits • Schedule: Monday-Friday, 7am-8pm CST (must be available for any 8-hour shift within these hours) • Projected Start Date: September • Equipment: Provided (see important note below) Important: Candidates must live in the Fort Worth, TX area (or surrounding cities) and be able to pick up company-issued equipment in person prior to starting. This is a requirement with no exceptions. What You'll Do • Handle inbound calls (with occasional outbound calls depending on department needs) • Assist patients by updating account and medication information • Ensure accuracy in data entry and maintain compliance with federal healthcare guidelines • Work with insurance carriers to confirm medication coverage • Deliver excellent customer service with professionalism and empathy What We're Looking For • At least 1 year of recent call center experience (required) • Ability to pick up equipment in Irving, TX • Strong attention to detail and accuracy • Private, distraction-free workspace at home • Reliable high-speed wired internet connection (hot-spots not accepted) • Basic technical troubleshooting skills • Commitment to full scheduled shifts and performance metrics • High school diploma or equivalent Why Join Us? • Work-from-home flexibility (save time and money on commuting) • Weekly pay and eligibility for benefits • Be part of a team that makes a real difference in patients' lives ?? Ready to apply? Send your most up-to-date resume to khari.riles@remx.com and mention 'REMOTE - TX' in your subject line. Apply tot his job Apply To this Job