Experienced Business Insurance Professional - Commercial Lines Insurance Sales and Service Representative

Join USAA: Empowering Financial Security for the Military Community At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. As a leading financial services company serving the military community and their families, we seek to be the #1 choice for our members. If you're passionate about delivering outstanding service and advice, we invite you to explore a fulfilling career at USAA. About the Role: Business Insurance Agent - Intermediate We're seeking an experienced Business Insurance Professional to join our team as a Business Insurance Agent - Intermediate. In this role, you'll work in an inbound sales environment, advising business owners on insurance and risk management solutions using our comprehensive Commercial Insurance Products. Your expertise will help us address the unique risk profiles of our members and non-members, providing them with tailored insurance coverage. Key Responsibilities Use a consultative approach to resolve customer needs, establish trust, and provide solutions based on current products and service offerings. Build and maintain relationships between members and non-members and insurance carriers, exercising technical knowledge and communicating solutions effectively. Utilize understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through accurate documentation. Classify members' and non-members' businesses and provide accurate risk management and risk mitigation solutions. Research industry trends and evolving regulatory environments to improve understanding of important technical and financial issues. Leverage Agency Management Systems, Customer Relations Management (CRM), and multiple carrier platforms to select product and carrier offerings appropriately. Calculate Insurance to Value (ITV) on a wide range of property types and structures, capturing custom or unique features within the properties to determine accurate replacement values. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Essential Qualifications To succeed in this role, you'll need: A High School Diploma or General Equivalency Diploma. 1 year of insurance sales and service experience and/or experience working in a commercial insurance, high-value, or broker agency setting. A valid Property and Casualty insurance license for your home state and/or the ability to obtain a home state and multi-state license within 90 days. Successful completion of a job-related assessment may be required. Preferred Qualifications While not required, the following qualifications will set you apart: 2 or more years of Commercial Lines Insurance experience writing new business (not including renewals and/or servicing). 2 or more years of working experience quoting and binding directly with the insured. Experience with Agency Management Systems and/or Salesforce. Experience working in a Commercial Lines multiple carrier environment. Experience writing Commercial lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for your home state. What We Offer At USAA, we provide a comprehensive benefits package to support our employees' physical, financial, and emotional wellness. Our benefits include: Competitive compensation with a salary range of $43,680.00 - $76,610.00. Comprehensive medical, dental, and vision plans. 401(k) and pension plans. Life insurance and parental benefits. Adoption assistance and paid time off program with paid holidays. 16 paid volunteer hours and various wellness programs. Career path planning and continuing education to support your professional goals. Work Environment and Company Culture This is a full-time, hourly, non-commission position that can be performed remotely in the continental U. S. with occasional business travel. Our company culture is built on our core values of honesty, integrity, loyalty, and service, which define how we treat each other and our members. We're committed to providing a work environment that is inclusive and respectful of all employees. As an Equal Opportunity Employer, we consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Training and Development We provide 13-15 weeks of comprehensive training to ensure you understand our product offerings and can support each member and/or non-member independently. Our training schedule is Monday - Friday, 8:00am-4:30pm Central Time (9:00am-5:30pm Eastern Time), and our work schedule is Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). Career Growth Opportunities At USAA, we're committed to helping our employees grow and develop their careers. With our comprehensive training programs and career path planning, you'll have the opportunity to advance your skills and take on new challenges. Why Join USAA? If you're passionate about delivering exceptional service and advice to the military community and their families, we invite you to join our team. With our competitive compensation, comprehensive benefits, and commitment to career growth and development, we offer a fulfilling career that makes a meaningful impact. Don't miss this opportunity to join our team and make a difference in the lives of our members. Apply today! Apply for this job