Customer Support Specialist (Freshers Work from Home)

[ad_1] Job Description Flipkart is United Kingdom's leading e-commerce marketplace and a pioneer in the online retail industry. With a relentless focus on customer satisfaction, innovation, and delivering quality products, Flipkart has become a household name. As part of the Flipkart team, you'll be joining a dynamic and passionate group of professionals dedicated to shaping the future of online shopping in United Kingdom. Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night JobEntry-Level Remote Data Entry, $50/hr, Evening JobCustomer Support, No Degree, $40/hr, Remote, Weekend JobRemote Phone Job, $42/hr, Part-Time, College Student FriendlyVirtual Assistant, $40/hr, Remote, No Degree, Night JobPart-Time Data Entry, $45/hr, Remote, College Student FriendlyRemote Moderator, No Degree, $50/hr, Evening, Weekend JobRemote Customer Support, $42/hr, Night Job, No ExperienceLive Chat Support, $40/hr, Remote, Entry Level, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Data Entry, $45/hr, No Degree, Night ShiftPart-Time Customer Support, $40/hr, Remote, College StudentRemote Live Chat, $50/hr, Part-Time, Evening/Night JobEntry Level Phone Job, $42/hr, Remote, No Degree RequiredWeekend Data Entry, $45/hr, Remote, No ExperienceRemote Virtual Assistant, $40/hr, Evening, Part-Time JobRemote Moderator, $42/hr, Part-Time, Weekend, No DegreeData Entry, $45/hr, Remote, Night Shift, College Student JobPhone Support, Remote, $50/hr, No Experience, Part-TimeVirtual Assistant, No Experience, $42/hr, Remote, WeekendRemote Customer Support, $45/hr, Part-Time, College StudentData Entry, Remote, $40/hr, Night Shift, No DegreeEvening Virtual Assistant, Remote, $45/hr, No ExperienceWeekend Customer Support, $42/hr, Remote, College StudentRemote Data Entry, $50/hr, No Experience, Evening/Night JobRemote Live Chat, $40/hr, Part-Time, No Degree RequiredVirtual Assistant, $42/hr, Remote, Weekend, Entry LevelRemote Phone Support, $45/hr, Evening, No Experience RequiredData Entry, No Experience, $50/hr, Remote, College StudentRemote Moderator, $40/hr, Weekend, No Degree, Part-TimeLive Chat Support, Remote, $42/hr, Night Shift, College Student Position Overview: Are you a fresh graduate looking to kickstart your career from the comfort of your home? Do you possess excellent communication skills and a passion for assisting customers? If so, we have the perfect opportunity for you! Flipkart is seeking Customer Support Specialists who will play a crucial role in ensuring our customers receive top-notch support while enjoying the convenience of working remotely. Key Responsibilities: Customer Assistance: Provide prompt and efficient customer support via email and chat, addressing inquiries, resolving issues, and offering solutions with a friendly and professional attitude. Product Knowledge: Develop a deep understanding of Flipkart's products and services to effectively guide customers and provide accurate information. Problem Solving: Identify and troubleshoot customer concerns, working collaboratively with cross-functional teams to resolve complex issues. Quality Assurance: Maintain high-quality service standards, adhering to company policies and procedures while ensuring a seamless customer experience. Feedback Loop: Act as a voice of the customer by relaying valuable insights and feedback to the relevant departments to help improve our products and services continually. Required Skills and Qualifications: Strong verbal and written communication skills in English. Ability to empathize with customers and provide exceptional service. Problem-solving mindset with attention to detail. Basic computer skills and familiarity with online shopping platforms. Fresh graduates are encouraged to apply. Comfortable working from home with a reliable internet connection. Why Join Flipkart: Career Growth: Flipkart values talent and offers ample opportunities for career advancement and skill development. Work-Life Balance: Enjoy the flexibility of working from home while maintaining a healthy work-life balance. Diverse and Inclusive Culture: Be part of a diverse and inclusive work environment that encourages creativity and innovation. Employee Benefits: Access to a range of employee benefits, including health insurance and performance-based incentives. If you're ready to embark on an exciting career journey with one of United Kingdom's most prominent e-commerce companies and contribute to shaping the future of online shopping, apply now to join Flipkart as a Customer Support Specialist. Your dedication and passion for customer service will make a significant impact on our customers' lives. [ad_2] apply to this job