Live Chat Support Agent at Alliance Family Health Center Inc Philadelphia, PA

Live Chat Support Agent job at Alliance Family Health Center Inc. Philadelphia, PA. We are seeking a dynamic and customer-focused Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing exceptional customer service through our online chat platform. This role plays a key part in ensuring our customers receive timely and accurate assistance with their inquiries and concerns. Responsibilities: • Engage with customers via live chat to provide support and assistance • Resolve customer issues and inquiries in a timely and professional manner • Ensure customer satisfaction by delivering high-quality service • Collaborate with other team members to escalate complex issues as needed • Maintain accurate records of customer interactions and transactions Qualifications: • Excellent communication skills, both written and verbal • Strong customer service orientation with a passion for helping others • Ability to multitask and prioritize in a fast-paced environment • Previous experience in a customer service role is preferred • Proficiency in typing and navigating online chat platforms If you are a team player with a positive attitude and a willingness to go above and beyond for our customers, we want to hear from you! Apply now to join our dedicated team at Alliance Family Health Center Inc. Apply tot his job Apply To this Job