Customer Administrative Specialist for Government Sales - Remote Opportunity in the Midwest

Join LexisNexis Risk Solutions: Empowering Government Agencies through Data-Driven Insights At LexisNexis Risk Solutions, we're revolutionizing the way government agencies and law enforcement operate by providing cutting-edge solutions that unlock the full potential of complex data sets. Our innovative products and services enable our clients to streamline operations, enhance program integrity, recover revenue, and make informed decisions that drive impactful investigations. As a leader in the risk assessment industry, we're committed to delivering exceptional value to our customers and fostering a culture of excellence within our organization. About Our Government Vertical Our Government vertical is at the forefront of delivering data-driven insights that empower government agencies to achieve their objectives. By leveraging our expertise and technology, we're helping our clients navigate the complexities of data analysis, improve operational efficiency, and drive revenue growth. As a Customer Administrative Specialist in our Government sales team, you'll play a vital role in supporting our civilian sales efforts at the state and local levels, driving business growth, and delivering exceptional customer experiences. The Role: Customer Administrative Specialist for Government Sales We're seeking a highly motivated and results-driven Customer Administrative Specialist to join our strategic civilian sales team. As a key member of our sales organization, you'll be responsible for supporting our sales efforts, developing a portfolio of buying customers, and driving revenue growth. This is an exciting opportunity to work in a fast-paced, dynamic environment and be part of a team that's shaping the future of government sales. Key Responsibilities Making outbound sales contact, including cold calling, and pursuing sales leads to develop a portfolio of buying customers Accepting orders, closing sales, maintaining customer records, and completing required documentation Identifying and qualifying prospective customers, as well as recording sales prospecting activity in Salesforce Representing an assigned product line, which may overlap with other sales teams' territories, if applicable Working with territory/account, product/services, or sales processes with limited complexity Informing customers of new product/service introductions and prices Maintaining communication with the Sales Director and Team Lead to ensure alignment and maximize sales performance Maintaining a proficient understanding of Accurint and the ability to demonstrate the platform and discuss pricing plans Essential Qualifications To succeed in this role, you'll need to possess a combination of skills, knowledge, and experience. The ideal candidate will have: Basic functional knowledge and skills in selling and account management, with the ability to deepen their knowledge of products and solutions The ability to develop an understanding of key business drivers and apply this knowledge to their work The ability to multitask and respond effectively to changing priorities and/or situations Self-motivation and the ability to work independently in a remote environment Proficiency in the use of Salesforce and other internal operational systems The ability to present information in an appropriate style and make technical information clear The ability to persuade others/clients in standard situations A professional demeanor and strong work ethic Preferred Qualifications While not required, the following qualifications can give you a competitive edge: Experience in sales or account management, particularly in the government or public sector Familiarity with Accurint or similar data analytics platforms A proven track record of meeting or exceeding sales targets Strong communication and interpersonal skills Skills and Competencies To excel in this role, you'll need to possess a range of skills and competencies, including: Sales and account management skills Communication and interpersonal skills Analytical and problem-solving skills Technical skills, including proficiency in Salesforce and other internal operational systems Time management and organizational skills Adaptability and flexibility in a fast-paced environment Career Growth Opportunities and Learning Benefits At LexisNexis Risk Solutions, we're committed to helping our employees grow and develop their careers. As a Customer Administrative Specialist, you'll have access to a range of training and development opportunities, including: Comprehensive onboarding and training programs to ensure you're equipped to succeed in your role Ongoing coaching and support from experienced sales leaders Opportunities for career advancement and professional growth within the organization Access to industry events and conferences to stay up-to-date on the latest trends and best practices Work Environment and Company Culture We're a dynamic and inclusive organization that values diversity, equity, and inclusion. As a remote employee in the Midwest, you'll enjoy a flexible work environment that allows you to work from anywhere. Our company culture is built on a foundation of: Innovation: We're committed to staying ahead of the curve and driving innovation in the risk assessment industry. Collaboration: We believe in the power of teamwork and collaboration to drive success. Integrity: We're dedicated to upholding the highest standards of integrity and ethics in everything we do. Diversity, Equity, and Inclusion: We value diversity, promote equity, and foster an inclusive culture that welcomes and supports employees from all backgrounds. Compensation, Perks, and Benefits We offer a competitive compensation package, including a salary, benefits, and perks that reflect our commitment to rewarding and supporting our employees. While the specifics of our compensation package are not detailed here, we can assure you that we're committed to providing a comprehensive and attractive offer that includes: A competitive salary and benefits package Opportunities for bonuses and incentives A comprehensive benefits package, including health, dental, and vision insurance Paid time off and holidays Professional development opportunities and training programs Join Our Team: Apply Now! If you're a motivated and results-driven sales professional looking for a challenging and rewarding opportunity, we encourage you to apply for the Customer Administrative Specialist role. As a key member of our sales team, you'll play a vital role in driving business growth and delivering exceptional customer experiences. Don't miss this opportunity to join a dynamic and inclusive organization that's shaping the future of government sales. Apply now and take the first step towards a rewarding and successful career with LexisNexis Risk Solutions! Apply for this job