Customer Success Engineer - US

DescriptionLocation: USA - 100% remoteAkeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with Certificate Lifecycle Management, Next Gen Privileged Access Management (Secure Remote Access), and Encryption Key Management to manage the lifecycle of all machine identities and secrets across all environments. Trusted by Fortune 100 companies and industry leaders, Akeyless is redefining identity security for the modern enterprise, delivering the world’s first unified Secrets & Machine Identity platform designed to prevent the #1 cause of breaches - compromised identities and secrets. Backed by the world’s leading cybersecurity investors and global financial institutions including JVP, Team8, NGP Capital, and Deutsche Bank. We're looking for a highly motivated CSE to join our growing team supporting customers in the USA. This is a hands-on technical role that requires excellent customer-facing skills. You will be developing and leading the ongoing technical relationship with the customer including strategic guidance, understanding the customer's business and challenges, providing solutions, processes, and best practices for a successful implementation and use of the Akeyless platform. Responsibilities:Deliver a smooth and successful onboarding experience to our new customersProvide thought leadership and support for the best customer experienceAccelerate adoption and expansion of the Akeyless platform within our install baseProvide customer support at times outside of normal business hoursLearn our customers business and challenges and develop best of breed solutions to address themCreate added value for the customer as a trusted advisorRequirements3+ years of experience in a technical customer-facing support role, such as Technical Account Manager, Customer Success Engineer, Professional Services, or a similarProven experience working with Kubernetes, Docker, Linux - mustProven experience working with one, or more CSPs (AWS, Azure, GCP) - mustPast experience that combines sales orientation and technical skillset Exceptional communication skillsAdvantage:Knowledge in CI/CD, IaC, and Config-Management toolsExperience working in the Cyber Security or DevOps domainsSecurity knowledge domains: Identity Management (IDM), Identity Providers (i.e Okta, Ping), Certificate Management (CMS), Public Key Infrastructure (PKI), Encryption Key Management System (KMS), Privileged Access Management (PAM), Hardware Security Modules (HSM) and Zero-Trust Access (ZTA)Experience in Scripting/programmingBase salary: $140K-$160KIn addition: Commission + Company Stock Options + BenefitsThe compensation package depends on experienceOriginally posted on Himalayas Apply To this Job