**Experienced Finance Associate – Remote Contract Position for a Leading Technology Company**

Are you a highly motivated and detail-oriented finance professional looking for a new challenge? Do you have a passion for working with numbers and a desire to make a significant impact in a dynamic and innovative company? If so, we encourage you to apply for the Experienced Finance Associate position at Workwarp, a leading technology company that is revolutionizing the way people connect and share information. **About Workwarp** At Workwarp, our mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Our company culture is built on a foundation of innovation, collaboration, and a commitment to excellence, and we are seeking a talented and motivated finance professional to join our team. **Job Summary** We are seeking an Experienced Finance Associate to join our team on a contract basis. The successful candidate will be responsible for managing incoming tickets, researching and responding to employee payroll-related questions and issues, developing positive working relationships with business stakeholders and external vendors, and providing key support in payroll tickets for the company. This is a 100% remote position, and the successful candidate will be required to work independently and manage their time effectively. **Key Responsibilities** * Manage incoming tickets and ensure they are addressed within established service level agreements (SLAs) * Research and respond to employee payroll-related questions and issues in a timely manner * Develop positive working relationships with business stakeholders and external vendors to resolve issues * Partner and train the Tier 1 team on payroll items related to tickets and liaise with them regularly * Escalate issues timely and appropriately * Understand and adhere to established company policies * Review data on incoming tickets to identify trends quickly and get in front of employee questions * Provide key support in payroll tickets for the company * Assist with projects to ensure effective employee-facing communications **Must-Haves** * 3 years of relevant work experience * Fusion of payroll history and ticket solving * Ability to optimize processes to make things simpler, standard operating procedure (SOP) writing, etc. * Ticket management experience - ideally high volume * Verbal and written communication skills, attention to detail, and critical thinking * Ability to work remotely and independently manage one's time * Ability to apply accounting and mathematical principles to work as needed * Knowledge of federal, state, and company policies, procedures, and regulations related to accounting * Previous experience with computer applications, such as Microsoft Suite (Word, Excel, Outlook, and PowerPoint) * High understanding of the industry to properly support * Basic to comprehensive knowledge of payroll preferred * Experience with Workday and Salesforce Service Cloud preferred * Experience writing SOPs and Knowledge Articles for tier 1 environments preferred * Payroll tax knowledge is a huge plus * Education: Bachelor's Degree required * Fundamental Payroll Certification (FPC)/Certified Payroll Professional (CPP) Certification is a plus **Preferred Qualifications** * Experience with payroll software and systems * Knowledge of accounting principles and practices * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong communication and interpersonal skills * Ability to work independently and as part of a team **Work Environment and Company Culture** This is a 100% remote position, and the successful candidate will be required to work independently and manage their time effectively. Our company culture is built on a foundation of innovation, collaboration, and a commitment to excellence. We offer a dynamic and supportive work environment, and we are committed to providing our employees with the tools and resources they need to succeed. **Compensation and Benefits** We offer a competitive salary and a comprehensive benefits package, including: * Health benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefits Program * Accrued PTO: Up to 15 days per 12 months on assignment * New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply) * Remote options: The position is 100% remote to the locations below: + Baltimore, MD + Boston, MA + Houston, TX + Matthews, NC + Los Angeles, CA ($28.86 - $38.86) + San Diego, CA ($26.63 - $36.63) **How to Apply** If you are a motivated and detail-oriented finance professional looking for a new challenge, we encourage you to apply for the Experienced Finance Associate position at Workwarp. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job