senior manager customer care, Partner and Customer Service (Remote, U. – Amazon Store

[ad_1] senior manager customer care, Partner and Customer Service (Remote, U. – Amazon Store Skip to content September 6, 2025 Other Jobs To Apply Registered Nurse-GI/Endoscopy Lab Registered Nurse (RN) - Endoscopy Registered Nurse - Endoscopy Nurse LPN/RN - Licking Telehealth Specialty Medication Nurse (RN) – Hybrid Full Time Dispensing Nurse Certified Medication Technician Adventure Awaits: Breathe Easy in Rapid City! Breathe Easy in Cleveland: Your Next Therapy Adventure! Server/Assistant Server - Pride of America Nurse LPN/RN - Licking Cruise ship Nurse Job Opportunity / USA and the Caribbean at Medacs United States Home-Based Travel Consultant Jobs in the United States Nurse (Remote Patient Monitoring-Home Telehealth Case Manager) Aesthetic Nurse Practitioner | Illinois - Training Experience Required Aesthetic Nurse Practitioner Aesthetic Nurse, NP Aesthetic Nurse Specialist, Chapter SWAT Team (Traveling RN) Registered Nurse, RN Registered Nurse (RN) Case Manager FT and PT for Home Health Agency QA & Customer Support Coordinator Wake Forest/ Raleigh CNA wanted PT/FT AM/PM shifts RN Clinical Care Guide- Tucson River & Campbell (Case Management Experience Required) (Onsite) RN II RN Manager, Case Management Nurse Case Manager Registered Nurse - Inpatient Staff Registered Nurse- Community Living Center Advanced Practice Nurse Practitioner - Float Primary Care (Wausau) Advanced Practice Nurse - Nurse Practitioner (Primary Care) Nurse Practitioner-Ophthalmology Women's Health Nurse Practitioner - Fetal Team Advanced Practice Provider (APP NP/PA) Orthopedic Surgery Ortho Express Gynecology APP (PA/NP) - Women’s Services at Southeastern Health Park Specialty RN - Stroke Quality Improvement Nurse Utilization Management Review Nurse Oncology Clinic- RN - Registered Nurse Registered Nurse-Outpatient Triage-Family & Internal Medicine E. Washington Travel Nurse RN - CVOR in Margate, FL Travel RN – Med Surg Travel Nurse Job in Pensacola, FL, Days, $-778 Wk CRNA Registered Nurse - Oncology Clinic @ UCSF Health Medical Center at Mission Bay Registered Nurse - Operating Room @ UCSF Health Medical Center at Parnassus Per Diem BCH Nursing Supervisor/Central Patient Placement RN Utilization Review Nurse (Remote) Clinical Review Nurse - Prior Authorization Exchange Plan Utilization Management Review Nurse Clinical Nurse (RN) - Interventional Radiology (1.0 FTE, 10-Hour Rotating Shifts, On-Call Required) Clinical Nurse (RN) - Cardiovascular Operating Room (0.9 FTE, 12-Hour Rotating Shifts, Call Required) Clinical Nurse (RN), Theragnostics Clinic - 1.0 FTE, Days (10HR) About the positionResponsibilities Model leadership behaviors grounded in Starbucks Mission and Values, providing coaching and developmental opportunities to partners. Manage, develop, and implement new processes to address escalations and highly visible mentions. Provide customer care and executive escalations insights, messaging guidance, and response recommendations across teams. Partner closely with public affairs, social marketing, risk, and legal to develop cohesive engagement tactics and crisis management guides. Support the enterprise social customer care strategy through customer engagement and escalations, monitoring conversations across social media. Perform research, listening, and performance analysis to inform strategies and storytelling insights through data. Collaborate and establish partnerships with support and business units to continuously innovate and redesign processes. Requirements Bachelor's degree or significant relevant experience. Professional experience managing branded channels across multiple social media platforms. 5+ years managing successful teams. 5+ years general business experience in large, matrixed organizations. 5+ years leading cross-functional initiatives. 5+ years change management experience. Strong organizational planning, development, and business judgment. Demonstrated history of delivering innovative solutions. Experience facilitating root cause analysis and driving solutions to complex problems. Strong reporting skills with the ability to summarize data into MBR reports. Nice-to-haves Strong awareness of emerging trends and analyzing data to provide actionable insights. Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects. Benefits 100% tuition coverage through Starbucks College Achievement Plan. Health coverage with a variety of plans to choose from. Stock & savings programs like the equity reward program, Bean Stock. Flexible scheduling and opportunities for paid time off. Choosing a selection results in a full page refresh. Opens in a new window. [ad_2] apply to this job