Customer Service Representative (Non-IT, Remote)

[ad_1] Job Description RESPONSIBILITIES: Respond to customer inquiries via phone, email, and chat in a prompt and professional manner. Provide assistance and resolve customer concerns with a focus on delivering exceptional service. Accurately document all customer interactions and transactions in our CRM system. Collaborate with cross-functional teams to address customer needs and escalate issues as necessary. Stay informed about company products, services, and policies to effectively assist customers. 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Strong problem-solving abilities and a proactive approach to customer issues. Ability to work independently and collaboratively in a remote team environment. Proficient in using customer service software and CRM systems. Exceptional time management skills and the ability to prioritize tasks effectively. PREFERRED QUALIFICATIONS: Previous experience in customer service or a related field. Familiarity with MS Office. Multilingual proficiency is a plus. How to Apply: If you are a customer-focused individual with a passion for delivering outstanding service, we invite you to apply for this exciting opportunity at The Uwit Job. Please submit your resume and a cover letter detailing your relevant experience to us.' [ad_2] apply to this job