Experienced Full-Time Remote Customer Service Sales Representative - Join Concentrix Anywhere and Revolutionize Customer Experience
Posted 2025-10-26
Remote, USA
Full Time
Immediate Start
About Concentrix and the Role We're on a mission to deliver exceptional customer experiences! As a leader in customer service and sales solutions, Concentrix is seeking a skilled and motivated Customer Service Sales Representative to join our vibrant remote team. This is a unique opportunity to work from home and be part of a dynamic team that is passionate about delivering outstanding customer experiences. Our Culture and Values At Concentrix, we pride ourselves on a culture that is built on nine guiding principles: We are FANATICAL about our clients & staff We have HIGH INTEGRITY with exemplary character We are TENACIOUS in our pursuit of excellence We value KNOWLEDGE, OPENNESS and TRANSPARENCY We have CONTRARIAN views on how to run a business We are BOLD in our decisions We are DISRUPTIVE in the marketplace We INVEST in the future We all CONTRIBUTE and are one Concentrix Job Overview As a Customer Service Sales Representative, you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will work from home and be responsible for handling customer inquiries, providing product information, and resolving issues in a professional and courteous manner. Key Responsibilities: Respond to customer inquiries via phone, email, or chat Provide product information and resolve customer complaints in a timely and professional manner Meet or exceed sales targets and contribute to revenue growth Utilize computer software and systems to manage customer interactions and data Work in a fast-paced environment and adapt to changing priorities Collaborate with colleagues to achieve team goals and objectives Participate in ongoing training and development to improve skills and knowledge Requirements and Qualifications Essential Qualifications: High School Diploma or GED required At least one year of customer service experience (one year of sales experience required for sales positions) Own PC and high-speed internet service (will be tested as part of the application process) Quiet, distraction-free workspace in your home Telephone, landline or cell, required based on position offered Computer/internet savvy and comfortable operating in several applications simultaneously 7 days/week availability (schedules vary and will be discussed during the interview) Preferred Qualifications: Previous experience in sales or customer service in a remote or home-based environment Experience with customer relationship management (CRM) software and other customer service tools Strong communication and interpersonal skills Ability to work in a fast-paced environment and adapt to changing priorities What We Offer At Concentrix, we offer a range of benefits and perks to support our employees' well-being and career growth: Competitive salary and benefits package Paid training and employee benefits Medical, dental, and vision benefits 401K plan Attendance-based wage increases and performance bonuses Sales incentives (for sales positions) Opportunities for career growth and professional development Why Join Concentrix? By joining Concentrix, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. You will have the opportunity to work from home, enjoy a competitive salary and benefits package, and contribute to revenue growth. Our culture is built on a set of guiding principles that prioritize our clients, staff, and community. How to Apply If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together. Apply To This Job Conclusion We are excited to hear from motivated and customer-focused individuals who are passionate about delivering exceptional experiences. As a Customer Service Sales Representative at Concentrix, you will have the opportunity to work from home, contribute to revenue growth, and be part of a dynamic team that is shaping the future of customer service. Apply today and join our team! Apply for this job