IT Helpdesk Technician (Multiple Locations)

[ad_1] Job Description At Amazon, we are committed to being Earth most customer-centric company, where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenient delivery - we continue to grow and evolve as a world-class e-commerce platform. Our IT Helpdesk team plays a pivotal role in ensuring our operations run smoothly, and we are currently seeking talented IT Helpdesk Technicians to join us in multiple locations. Job Title: IT Helpdesk Technician (Multiple Locations) Location: Multiple Locations (List specific cities or areas) Other Jobs You May Be Interested In Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night JobEntry-Level Remote Data Entry, $50/hr, Evening JobCustomer Support, No Degree, $40/hr, Remote, Weekend JobRemote Phone Job, $42/hr, Part-Time, College Student FriendlyVirtual Assistant, $40/hr, Remote, No Degree, Night JobPart-Time Data Entry, $45/hr, Remote, College Student FriendlyRemote Moderator, No Degree, $50/hr, Evening, Weekend JobRemote Customer Support, $42/hr, Night Job, No ExperienceLive Chat Support, $40/hr, Remote, Entry Level, Part-TimeVirtual Assistant, Remote, $42/hr, Weekend, No ExperienceRemote Data Entry, $45/hr, No Degree, Night ShiftPart-Time Customer Support, $40/hr, Remote, College StudentRemote Live Chat, $50/hr, Part-Time, Evening/Night JobEntry Level Phone Job, $42/hr, Remote, No Degree RequiredWeekend Data Entry, $45/hr, Remote, No ExperienceRemote Virtual Assistant, $40/hr, Evening, Part-Time JobRemote Moderator, $42/hr, Part-Time, Weekend, No DegreeData Entry, $45/hr, Remote, Night Shift, College Student JobPhone Support, Remote, $50/hr, No Experience, Part-TimeVirtual Assistant, No Experience, $42/hr, Remote, WeekendRemote Customer Support, $45/hr, Part-Time, College StudentData Entry, Remote, $40/hr, Night Shift, No DegreeEvening Virtual Assistant, Remote, $45/hr, No ExperienceWeekend Customer Support, $42/hr, Remote, College StudentRemote Data Entry, $50/hr, No Experience, Evening/Night JobRemote Live Chat, $40/hr, Part-Time, No Degree RequiredVirtual Assistant, $42/hr, Remote, Weekend, Entry LevelRemote Phone Support, $45/hr, Evening, No Experience RequiredData Entry, No Experience, $50/hr, Remote, College StudentRemote Moderator, $40/hr, Weekend, No Degree, Part-TimeLive Chat Support, Remote, $42/hr, Night Shift, College StudentPhone Job, $50/hr, Remote, No Degree, Part-Time, WeekendData Entry, $45/hr, Remote, Evening, No Experience RequiredVirtual Assistant, No Experience, $42/hr, Remote, Part-TimeRemote Customer Support, $50/hr, Night Shift, No DegreeRemote Data Entry, $40/hr, College Student Friendly, Part-TimeLive Chat Support, $42/hr, Weekend, Remote, No DegreeVirtual Assistant, Remote, $45/hr, Evening, No ExperienceRemote Phone Job, $50/hr, College Student, Night ShiftRemote Moderator, $42/hr, Weekend, No Experience RequiredData Entry, No Degree, $45/hr, Part-Time, Remote JobCustomer Support, $50/hr, Remote, Evening/Night Job, No DegreeVirtual Assistant, $42/hr, Remote, Weekend, No DegreeRemote Live Chat, $45/hr, College Student, No ExperienceRemote Data Entry, $40/hr, Part-Time, No Degree RequiredPhone Support, $50/hr, Weekend, Remote, No Experience About the Role: As an IT Helpdesk Technician at Amazon, you will be a crucial part of our technical support team, providing exceptional IT assistance to our employees in various locations. This role is perfect for tech-savvy individuals who are passionate about troubleshooting and resolving technical issues promptly and efficiently. Key Responsibilities: Provide first-level technical support to Amazon employees, addressing hardware, software, and network issues. Diagnose and resolve technical problems through effective troubleshooting techniques. Collaborate with team members to ensure quick and effective solutions to IT issues. Maintain detailed records of technical support provided and escalate issues when necessary. Assist in setting up and configuring workstations, ensuring optimal functionality. Keep up-to-date with the latest IT trends and technologies to enhance the support provided. Required Skills: Proven experience as an IT Helpdesk Technician or similar role. Strong knowledge of Windows and Mac operating systems. Familiarity with ITIL principles and best practices. Excellent problem-solving skills with a keen eye for detail. Strong communication and customer service skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. A+, Network+, or other relevant IT certifications are a plus. Flexibility to work in different locations as needed. Why Amazon: Competitive salary and benefits package. A dynamic and inclusive work environment. Opportunities for career growth within the company. Exposure to cutting-edge technology and innovation. Be a part of a company that values diversity and inclusion. If you are an IT professional with a passion for providing top-notch technical support, we encourage you to apply for the IT Helpdesk Technician role at Amazon. Join us in our mission to delight our customers and make a positive impact on the world of e-commerce.' [ad_2] apply to this job