Customer Service Representative - United Kingdom (Non-IT, Remote)

[ad_1] Job Description Join our team as a Customer Service Representative based in United Kingdom, working in a non-IT capacity with the flexibility of a remote position. As a vital member of The Uwit Job, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for exceptional service. 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Provide accurate information regarding products, services, and company policies. Resolve customer concerns efficiently and escalate issues as needed. Collaborate with cross-functional teams to address customer needs and improve service delivery. Maintain thorough knowledge of company offerings and industry trends. Contribute to a positive team environment and actively participate in training sessions. Requirements: Proven experience as a Customer Service Representative or similar role. Exceptional communication skills in English (both written and verbal). Ability to work independently in a remote setting, demonstrating strong self-motivation. Strong problem-solving and decision-making abilities. Proficiency in relevant computer applications (e.g., CRM software, Microsoft Office). Understanding of customer satisfaction principles and practices. Desired Skills: Familiarity with MS Office. Multilingual proficiency (other than English) is a plus. How to Apply: Interested candidates are invited to submit their resume and a cover letter to us. Join The Uwit Job and be part of a dynamic team dedicated to delivering excellence. We look forward to welcoming passionate individuals who are ready to contribute to our continued success.' [ad_2] apply to this job