Experienced Food Service Team Leader – Retail Store Operations and Customer Experience Management

About Us At Target, we're committed to making a positive impact on our guests and communities. As a Food Service Team Leader, you'll play a vital role in delivering exceptional customer experiences and driving business results in our retail stores. Our team is passionate about creating a fun and inclusive work environment that fosters growth, learning, and teamwork. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply. Job Summary The Food Service Team Leader is responsible for leading a team of hourly colleagues in the Food and Beverage department, ensuring a seamless and enjoyable experience for our guests. This role requires strong leadership, communication, and problem-solving skills, as well as a passion for delivering exceptional customer service. As a Food Service Team Leader, you'll have the opportunity to develop your skills and knowledge in areas such as food safety, inventory management, and team leadership. Key Responsibilities Lead a team of hourly colleagues in the Food and Beverage department, ensuring a seamless and enjoyable experience for our guests. Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement. Collaborate with store leaders to achieve business objectives, including sales targets, inventory management, and customer service standards. Train and develop team members to ensure they have the skills and knowledge needed to deliver exceptional customer service and meet business objectives. Monitor and maintain high standards of food safety, sanitation, and quality, ensuring compliance with company policies and regulatory requirements. Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure optimal stock levels and minimize waste. Develop and implement processes to improve efficiency, productivity, and customer satisfaction, including streamlining workflows and reducing wait times. Provide coaching, feedback, and recognition to team members to promote growth, development, and engagement. Manage conflicts and issues in a fair, consistent, and respectful manner, ensuring a positive and inclusive work environment. Participate in store meetings, training sessions, and other events to stay informed about company initiatives, policies, and procedures. Perform other duties as assigned by store leaders, including opening and closing procedures, inventory management, and customer service. Essential Qualifications To be successful as a Food Service Team Leader, you'll need: A high school diploma or equivalent. At least 18 years old or older. Prior retail experience is preferred but not required. A strong passion for delivering exceptional customer service and a commitment to creating a positive guest experience. Excellent leadership, communication, and problem-solving skills. The ability to work independently and as part of a team. A flexible schedule, including evenings, weekends, and holidays. The ability to lift, move, and stock merchandise up to 40 pounds. A commitment to maintaining a safe and clean work environment. Preferred Qualifications We're looking for candidates with: Experience in food service, hospitality, or a related field. Knowledge of food safety, sanitation, and quality standards. Leadership experience, including team management and development. Excellent communication and interpersonal skills. The ability to work in a fast-paced environment and adapt to changing priorities. A commitment to diversity, equity, and inclusion. Career Growth Opportunities and Learning Benefits As a Food Service Team Leader, you'll have the opportunity to develop your skills and knowledge in areas such as: Food safety, sanitation, and quality standards. Inventory management and control. Team leadership and development. Customer service and experience management. Business operations and management. We offer a range of training and development programs to help you grow and succeed in your career, including: On-the-job training and coaching. Leadership development programs. Customer service training and certification. Business operations and management training. Work Environment and Company CultureWork Environment and Company Culture As a Food Service Team Leader at Target, you'll work in a fast-paced and dynamic retail environment. Our stores are designed to provide a fun and engaging experience for our guests, and we're committed to creating a positive and inclusive work environment for our team members. Our company culture is built on a set of values that include: Guest obsession: We're passionate about delivering exceptional customer experiences and creating a positive guest experience. Teamwork: We believe in the power of teamwork and collaboration to drive business results and achieve our goals. Accountability: We take ownership of our actions and decisions, and we're accountable for our results. Innovation: We're committed to innovation and continuous improvement, and we encourage our team members to think creatively and suggest new ideas. Fun: We believe that work should be fun, and we strive to create a positive and enjoyable work environment for our team members. We're proud to be an equal opportunity employer and a diverse and inclusive workplace. We welcome applicants from all backgrounds and perspectives, and we're committed to creating a workplace that's free from bias and harassment. Compensation, Perks, and BenefitsCompensation, Perks, and Benefits As a Food Service Team Leader at Target, you'll be rewarded with a competitive compensation package that includes: A starting hourly rate of $20-$30 per hour, depending on experience and qualifications. A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and employee assistance programs. A generous paid time off policy, including vacation days, sick leave, and holidays. A discount on store merchandise and services, including food and beverages. Opportunities for career growth and advancement, including leadership development programs and promotions to higher-level roles. We're committed to providing a safe and healthy work environment for our team members, and we offer a range of programs and resources to support their well-being, including: A comprehensive employee assistance program (EAP) that provides confidential counseling and support services. A wellness program that includes fitness classes, health coaching, and other resources to support physical and mental well-being. A flexible work schedule that allows team members to balance work and personal responsibilities. How to Apply If you're passionate about delivering exceptional customer experiences and leading a team of hourly colleagues, we encourage you to apply for the Food Service Team Leader role at Target. To get started, please visit our website and submit your application, including your resume and a cover letter that highlights your skills and qualifications. We're an equal opportunity employer and welcome applicants from all backgrounds and perspectives. We're committed to creating a diverse and inclusive workplace that's free from bias and harassment. Thank you for considering a career with Target! We look forward to hearing from you.